Shipping Policy

FREE GROUND SHIPPING ON ALL ORDERS OVER $150

ONLY $15 FLAT RATE SHIPPING ON ORDERS UNDER $150


Details

  • In-stock Supplies/Apparel are considered separate than Special Order Apparel for shipping purposes; even though they may be billed on one invoice. In-stock Supplies/Apparel will ship from our Lubbock location and Special Order Apparel will ship from outside warehouses. Orders will need to be $150+ each to qualify for free shipping on both.
  • Example 1: If you have $150 of supplies and $150 of special order apparel you will get free shipping on all items.
  • Example 2: If you have $150 of special order apparel and $50 of supplies a single $15 charge will apply to ship supplies.
  • Example 3: If you have $50 of special order apparel and $50 of supplies 2-$15 charges would apply. 
  • Local delivery and UPS/FedEx Ground only. COD and specialty shipping charges are not included.
  • Orders must be ordered by 3:00 CST to qualify for same day shipping.
  • Continental US only; AK and HI not included.
  • Some restrictions may apply. Subject to change without notice.

Refused Shipments

  • All refused shipments will incur a 20% restock fee and shipping charges.
  • All charges associated with refused shipments must be settled before any further orders are shipped.
  • Local orders will be kept on the shelf for 3 business days. After that time, the order will be restocked and a 20% restock fee will apply.

Claims

  • Shortages, packing errors and claims due to factory defects MUST be reported within five days of receipt of goods.

Special Order Policy

  • Orders can not be cancelled or revised after they are submitted.
  • Special Orders must be placed by email or in writing.

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CALL (806) 748-1494